اللغة الانجليزية للأعمال Business English الدرس السابع Sample Business Letters

Here is a selection of sample business letters and other correspondence that you can copy and modify as you wish.Letter Requesting Information
How to ask somebody to send you information.
***********Dreamtime Movies Universal Ltd
54 Oxford Road, Skagnes SK3 4RG
Tel: 0223 123 4567 Fax: 0223 765 4321
Email: info@dreamtimemovies.com.uk
DateLingua Services Galactic Ltd
69 Milk Street
LONDON SW7 6AWDear SirsTranslation BrochureI should be grateful if you would send us your brochure and price list about your translation services.We are currently developing our sales literature and web sites and are interested in translating these into five languages apart from English.I look forward to hearing from you.Yours faithfullyAndrea PhilipsAndrea Philips
Marketing Manager*********************
Letter Sending Information
What to say when you send information.*********************Lingua Services Galactic Ltd
69 Milk Street, LONDON SW7 6AW, UK
Tel: +44 20 123 4567 Fax: +44 20 765 4321
Email: info@linguaservicesgalactic.com
DateMs Andrea Philips
Dreamtime Movies Universal Ltd
54 Oxford Road
Skagnes
SK3 4RGDear Ms PhilipsTranslation Services & FeesThank you for your letter of 22 January enquiring about our translation services.Lingua Services Galactic offer a full range of translation services to help you in the development of sales literature and web sites. I have pleasure in enclosing our latest brochures and price list from which you can see that our prices are highly competitive.I look forward to calling you in a few days.Yours sincerelyJames BrownJames T Brown
Sales ManagerEnc: 3*******************
Letter Changing Information
When a person or company changes important information, such as an address, price, or date, it is necessary to send valued customers a letter with the new information. This letter informs customers of a change in price.********************Symphony of Sound
12 Main Street, Arrington, Tennessee, 37014
Tel: (615) 395-8765November 21st, 20--Alicia Hathoway
14 Sparks Rd
Arrington, Tennessee, 37014Dear Ms. Hathoway:Forthcoming Price ChangeSeason tickets for this year's symphony are going on sale next month and we wanted you to be among the first to know.As you probably know, rental prices have skyrocketed throughout Tennessee this year. Due to our increase in rent at the Arrington Forum, we are finding it necessary to raise the price of our season tickets from $228 to $275. Single viewing tickets will also be subject to a price increase.We hope that you will consider purchasing season tickets for next year despite this change. The Arrington Symphony has been together for 23 years, and relies on season-ticket holders to fill 25% of the seating at each event. Without your support the Arrington Symphony could be forced into retirement before its 25th anniversary.To purchase tickets for the 20-- season, please visit our website at www.arringtonsymphony.net, or call the ticket agent representative at (615) 395-8750.We look forward to having you in our audience again next year.Yours truly,Colin FairchildColin Fairchild
Promotional DirectorSome useful vocabulary: skyrocketed, support, retirement***************************
Resume or CV
A resume (AmE) or CV (BrE) is usually requested by a prospective employer as a record of your qualifications and professional experience. CV stands for the Latin words "curriculum vitae", meaning "the course of one's life".********************

Thomas Crown
Objective	Seeking an International Sales Management position in Information Technology where my extensive sales experience will be used to the full
Experience	2003-present	Intelel Inc.	London, UK
	National Sales Manager
	Increased sales from £60 million to £100 million. Implemented Internet sales grossing £25 million. Doubled sales per representative from £5 to £10 million.
	2001-2003	Teletrona Systems	Edinburgh, UK
	Northern Sales Manager
	Increased regional sales from £95m to £200m. Suggested new services adding £35m to revenue. Expanded sales team from 30 to 60 representatives.
	1999-2000	ESS Holdings	Cambridge, UK
	Senior Sales Representative
	Increased sales by 300% annually. Closed deals with 100 major new accounts. Won over 25 competitor clients - adding £50 million to revenue.
	1996-99	ESS Holdings	Cambridge, UK
	Sales Representative
	Increased sales by 300% annually. Awarded company's top sales award each year. Developed 'Winning Presentations' training course.
Education	1992-96	London University	London, UK
	BA, Business Administration & Information Systems Captain of University Rugby Club
	1988-92	St Andrew's School	Plymouth, UK
	4 GCE 'A' Levels President of school's Drama Society
Interests	St Andrew's Board of Governors, rugby, drama, chess
17 King's Terrace, Richmond, Surrey, UK Tel: +44 181 123 456 Email: tc@repu.co.un

************************Covering Letter for Resume or CV
It is usual to send a covering letter (BrE) or cover letter (AmE) with your resume/CV when applying for a job.*************************26 rue Washington
75008 PARIS
France
tel: +33 1 77 77 77 77
email: rachelking@eflnet.fr
DateThe Principal
Interplay Languages
77 bd Saint Germain
75006 PARISDear MadamDirector of StudiesI am interested in working as Director of Studies for your organisation. I am an EFL language instructor with nearly 10 years' experience to offer you. I enclose my resume as a first step in exploring the possibilities of employment with Interplay Languages.My most recent experience was implementing English Through Drama workshops for use with corporate clients. I was responsible for the overall pedagogical content, including the student coursebook. In addition, I developed the first draft of the teacher's handbook.As Director of Studies with your organisation, I would bring a focus on quality and effectiveness to your syllabus design. Furthermore, I work well with others, and I am experienced in course planning.I would appreciate your keeping this enquiry confidential. I will call you in a few days to arrange an interview at a time convenient to you. Thank you for your consideration.Yours faithfullyRachel KingRachel King********************
Letter of Reference
Companies and other organizations often ask for a letter of reference. This is a character reference written by someone such as an ex-employer who knows the subject personally.***********************A.N.Y. Company Ltd
69 Any Street, Anyville, Anystate
Tel: 0123456789
DateTo Whom It May Concern:Reference for Mr James BlondJames Blond joined the A.N.Y. Company in July 1998. Since then he has proved to be a most reliable and effective member of the sales team.James is professional and efficient in his approach to work and very well-liked by his colleagues and executive clients. He is well-presented and able to work both independently and as part of a team.His contribution to all areas of company activity in which he has been involved have been much appreciated.I believe that James will make a valuable addition to any organization that he may join. We deeply regret his decision to move on and I recommend him without hesitation.I would gladly answer any request for further information.Sincerely,Penny FarthingPenny Farthing
Managing Directorpenny.farthing@a-n-y.comSome useful vocabulary: approach, attitude, conscientous, contribution, dependable, effective, efficient, hard-working, highly-skilled, initiative, professional, punctual, reliable, respected, supportive, versatile, well-liked************************
Letter of Resignation
Though it is not necessary to give a reason, it is standard business procedure to send written notice informing your employer that you are planning to quit your job.*************************22 Tufton Street
London, SW1P 3TL
Tel: 020 7593 1760
November 1st, 2007Josie Waters
Fielders Pharmacy
14 Broadway
London, SE1 7DG
Dear Mrs. Waters,I am writing to provide formal notice of my resignation from Fielders Pharmacy. My last day will be November 14th, 2006.I trust that two weeks is sufficient notice for you to find a replacement for my position. I would be pleased to help train the individual you choose to take my place.Thank you for employing me for the past three years. My experience as clerk, supervisor, and floor manager has been very positive and I'm confident that I will use many of the skills I have learned at Fielders in the future.If you have any concerns, please contact me at my personal email address.All the best,Annie WrightAnnie Wrightawright@homemail.comSome useful vocabulary: formal, notice, resignation, sufficient, replacement, confident, concerns**************************
Lay-off Notice
Companies and other organizations are usually required by law to present a written notice to employees informing them of a lay-off. This letter usually cites reasons for the lay-off, and acts as a formal apology. Employee rights may be included.******************Pino's Pizzaria
Viale Silvani
10, 2345 Bologna, Italy
Tel:051 520799
November 30th, 20--Joanne Montague
Via Belmeloro 18
40123 Bologna
Dear Ms Montague,As you are probably aware, the recent smoking ban has had a profound impact on our business. Our sales have dropped 40 percent in the last six months. Though we do not expect this to be a long-term concern for our business, we don't expect sales to return to normal until the summer when our patio opens for the tourist season.Due to the loss in business we regret to inform you that we are laying-off all of our hosts and hostesses for the winter and spring. With business being so slow our servers can handle the task of greeting and seating customers on their own.You are entitled to two week's severence pay, which will be paid in full on your next paycheck. Please come in for any scheduled shifts next week.Thank you for your hard work and dedication at Pino's Pizzaria. Please apply again for our next summer season.Sincerely,Franco BelliniFranco Bellini
Ownerpinopizza@italia.comSome useful vocabulary: profound, impact, dropped, regret, lay-off, severance, dedication*********************
Letter of Invitation
It is often necessary in business to send an invitation to a person or group requesting their attendance at a special event.********************PJ Party
22 Yew Street, Cambridge, Ontario
Tel: 416-223-8900
April 7th, 20--Dear Valued Customer:Our records show that you have been a customer of PJ Party Inc. since our grand opening last year. We would like to thank you for your business by inviting you to our preferred customer Spring Extravaganza this Saturday.Saturday's sales event is by invitation only. All of our stock, including pajamas and bedding will be marked down from 50-80% off.* Doors open at 9:00 AM sharp. Complimentary coffee and donuts will be served. Public admission will commence at noon.In addition, please accept the enclosed $10 gift certificate to use with your purchase of $75 or more.We look forward to seeing you at PJ's on Saturday. Please bring this invitation with you and present it at the door.Sincerely,Linda LaneLinda Lane
Store Managerpjpartyinc@shoponline.com*All sales are final. No exchanges.Enclosure: Gift Certificate #345 (not redeemable for cash)Some useful vocabulary: records, preferred customer, extravaganza, by invitation only, stock, sharp, complimentary, commence, present, look forward to,***********************
Letter of Request for Payment
Sometimes it is necessary to remind customers that they owe you money!***********************Sampson's Stationary
30 Silverstone Ave
Kamloops, BC
V2A 8B1
Tel:250-429-0002
February 21st, 20--Mr. Ken Davis
Hanson's Montessori School
15 Main St.
Kamloops, BC
V2A 7B5Our ref: #223Dear Mr. Davis:Outstanding InvoiceOur records show that you have an outstanding balance dating back to January, 200-. Your January invoice was for $445.00 and we have yet to receive this payment. Please find a copy of the invoice enclosed.If this amount has already been paid, please disregard this notice. Otherwise, please forward us the amount owed in full by March 1st, 20--. As our contract indicates, we begin charging 5% interest for any outstanding balances after 30 days.Thank you in advance for your cooperation. We hope to continue doing business with you in the future.Sincerely,Maria McPheeMaria McPhee
AccountantEnclosure: Invoice #223Some useful vocabulary: records, outstanding balance, invoice, enclosed, disregard, indicates, cooperation************************